Your internet service has been suspended

Your service has been suspended due to a problem with your account. Please sign in to your usual billing portal, review and update your billing information, and pay any outstanding invoices.

Choose your billing portal

Hudson Valley Wireless currently uses two billing portals. Please use the portal you normally use to manage your account. If you are unsure which portal to use, contact our billing department.

Need help?

Call (518) 458-7006 and ask for the billing department if you have questions, need help choosing a portal, or believe your service was suspended in error.

Call Billing Support

Already made a payment? If your service is still suspended, please contact our billing department for assistance.

If a billing portal will not open, try opening it in your device’s regular web browser. You can also use cellular data, if available, or call our billing department.